Who you are

- 10+ years in product management, with meaningful experience in AI platform, ML infrastructure, or developer platform roles

- You've shipped production AI services that other teams built on, and you know what it takes to earn and keep their trust

- Real, informed opinions on model selection, RAG vs. fine-tuning trade-offs, agentic architectures, evaluation frameworks, and latency/cost optimization

- Comfortable serving two customers at once: the internal teams building on your platform, and the enterprise buyers whose outcomes depend on it

- Solid commercial instinct, connecting platform investment to enterprise differentiation, competitive positioning, and deal cycles
- A real system for staying current in LLMs and agentic AI, and the discipline to apply it without chasing every new release

- Data-driven by default: you define success in metrics, instrument your platform, and use evals to make quality visible at scale

- Nice to have: experience in industrial operations or asset management

What the job involves

- We're hiring a Staff Product Manager to own LLMX, MaintainX's internal AI Platform: the runtime, orchestration, evaluation, and observability layer that every product team builds their AI features on. This is one of the highest-leverage seats in the company

- Every agent, every AI-powered workflow,



and every intelligent capability we ship depends on decisions you make. We're looking for a rare combination of genuine technical depth in AI systems mixed with a commercial instinct anchored in curiosity

- Own the LLMX roadmap end to end, and drive adoption and quality against metrics like time-to-first-integration, eval coverage, latency, and cost

- Define the platform primitives, including routing agents, skill orchestration, human-in-the-loop workflows, agent memory, conversation compaction, and the app-wide conversational interface, that make MaintainX's next generation of agentic features possible

- Own the platform's evaluation infrastructure, including online eval monitoring, dataset promotion, and agent gating, so quality scales as the number of production agents grows

- Work proactively across MaintainX's entire product organization to identify what upcoming agentic features will need, before those needs become blockers, including demand that's still nascent

- Shape build vs. buy vs. integrate decisions for models, providers, and infrastructure, staying ahead of the state of the art in LLMs and agentic AI

Benefits

- Flexible time off
- Competitive salary and equity opportunities

- Training and development investments

- Comprehensive healthcare coverage

📌 Staff Product Manager (Toronto)
🏢 MaintainX
📍 Toronto