Drive stellar guest experiences as the Supervisor of Guest Services at Castle Mountain Resort from September to April. This full-time seasonal role offers a starting wage of $23/hour. You will be responsible for the leadership and daily management of the Guest Services department, ensuring smooth operations for bookings, check-ins, and guest transactions.

Your leadership will shape a welcoming environment, improve service efficiency, and cultivate a knowledgeable team. Your efforts will help create memorable experiences for every guest visiting the resort. Key Responsibilities:

- Ensure efficient guest service and resolution of concerns
- Lead training and compliance for Guest Services team
- Monitor performance indicators for continuous improvement




- Collaborate with departments for a seamless experience
- Maintain standards for operational procedures and safety Requirements:
- 3+ years of experience in guest services or hospitality
- Proven leadership and team management skills
- Proficiency with POS and PMS systems
- Robust organizational and communication skills
- Flexibility for varied working hours, including weekends Lead with expertise in hospitality and guest relations at Castle Mountain Resort, enhancing each visitor's stay.

📌 Supervisor of Guest Services at Castle Mountain (Calgary)
🏢 Canada West Ski Areas Association
📍 Calgary