Join Roots as a Team Lead and drive exceptional customer experiences while motivating your retail team. This role emphasizes leadership in a vibrant store environment focused on sustainability. As a Team Lead at Roots, you'll be pivotal in connecting leadership with sales associates in an exciting retail apparel setting.

Reporting to the Store Manager, you will support management functions and promote excellent customer service standards. Leverage your luxury retail experience and passion for fashion to inspire others and foster a culture of excellence. Key Responsibilities:

- Assist in operational functions of the store
- Lead and motivate sales associates towards goals
- Model exceptional selling and service behaviors
- Conduct onboarding and training for current associates
- Resolve customer service issues promptly

Requirements:

- 1+ years of retail apparel experience
- Proven leadership skills with a sales team
- Strong organization and problem-solving abilities
- Availability for varied shifts including weekends
- Experience with POS and banking procedures

Shape the future of Roots with your leadership and commitment to customer satisfaction.

📌 Team Lead for Retail Excellence (Guelph)
🏢 Roots
📍 Guelph