Drive operational excellence as the Team Lead Personal Care Specialist at Cencora in Montreal. Oversee team activities and provide daily support to enhance healthcare solutions for patients. This full time contract role is instrumental in coordinating the Personal Care Specialist team under a District Manager's guidance.

With a minimum of three years of relevant experience, you'll streamline operations, distribute tasks, and resolve escalations related to patient support. Your leadership will optimize team performance and morale while enhancing service delivery. Key Responsibilities:

- Ensure team availability and adherence to schedules
- Distribute tasks and resolve escalations efficiently
- Monitor team performance and operational KPIs
- Manage coaching,



team meetings, and individual performance
- Facilitate sharing of best practices and team engagement

Requirements:

- Minimum 3 years in Personal Care Specialist or equivalent role
- Expertise recognized by peers within the PCS function
- Strong communication and interpersonal skills
- Proven ability in operational and team coordination
- Background in healthcare operations is preferred

Leverage your experience in personal care and healthcare coordination to make a positive impact at Cencora.

📌 Team Lead Personal Care Specialist Cencora (Montreal)
🏢 Innomar Strategies
📍 Montreal