Elevate your tech career at LGI Healthcare Solutions as a Technical Support Advisor, enhancing customer experiences with expert solutions in a bilingual environment. Focus on empathy and explicit communication to provide exceptional support. In this role, you will bridge the gap between LGI Healthcare Solutions and its clients.

Your mission will be to deliver high-quality technical support, proactively solving issues and personalizing follow-up. With a foundation in computer science, one to three years of technical support experience, and a passion for AI, you will thrive in a customer-centric setting. Key Responsibilities:

- Communicate effectively with customers via phone or email
- Guide clients step-by-step through technical challenges




- Document customer interactions accurately
- Escalate unresolved issues to specialized teams
- Recommend best practices for product use

Requirements:

- Degree in computer science or related field
- 1-3 years of customer-facing technical support experience
- Excellent verbal and written French communication
- Familiarity with Windows, Linux, or Solaris environments
- Strong active listening and problem-solving skills

Bring your technical support expertise to LGI and help shape healthcare solutions that matter.

📌 Technical Support Advisor French-English (Montreal)
🏢 Lgi-Healthcare-Solutions-Sant
📍 Montreal