Job Title: Information Technology_CAN - CAN_Specialist

: Technical Support Specialist

Location: Toronto, ON

Work Arrangement: Hybrid - 3 days at client office

Skills: Cognos Data Integration, Cognos administration, Power BI, Tableau administration, Infrastructure & Unix Experience Required: 10 & Above Years

:

We are seeking a skilled Platform Support Specialist to join our Analytics Platform Support team. This role is focused on maintaining and supporting the Cognos| Tableau and Power BI platforms| including hardware| software| virtual machines etc. associated with the platform. The ideal candidate will have hands-on experience with platform-level administration and support| rather than development using the above tools.

Role Descriptions:





- Administer and maintain the Cognos| Tableau and Power BI platforms| including upgrades| patches| license and user management| performance tuning.
- Monitor and manage the above platforms across cloud and on-prem environments.
- Ensure high availability and reliability of the platform for development| testing| and production environments.
- Collaborate with infrastructure and security teams to ensure compliance and optimal configuration.
- Provide production support and troubleshoot platform-related issues.
- Document platform configurations| procedures| and support runbooks.

📌 Technical Support Specialist – BI & Analytics Platforms (Toronto)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Toronto