Elevate your career with The Brick as an Operations Supervisor. Focus on customer satisfaction, lead a dynamic team, and manage retail operations efficiently. As an Operations Supervisor at The Brick, you will report to the Store Manager and play a crucial role in enhancing customer services and managing staff.

This position is designed for those with a strong customer service mentality and leadership skills. You will drive excellence in merchandising and coaching while maintaining operational compliance. Key Responsibilities:

- Uphold high standards in store merchandising
- Recruit, train, and coach retail staff effectively
- Manage customer service escalations and resolutions
- Ensure inventory accuracy and manage levels
- Promote teamwork and adherence to company policies Requirements:
- High school diploma required; higher education is a plus
- 2 or more years of relevant customer service experience
- Proven retail supervisory experience preferred
- Excellent communication and problem-solving skills
- Availability for adaptable scheduling, including weekends Drive success and superior customer experiences while growing with The Brick.

📌 The Brick Operations Leadership Role (Edmonton)
🏢 The Brick
📍 Edmonton