WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities.

Through

GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

Base Salary: CAD $72,521.00 - 109,341.00

We are seeking a detail-oriented and analytical individual to join our Underwriting Department as a Strategic Underwriting Analyst. This role is pivotal in ensuring that our underwriting processes and decision-making are aligned with the Annual Operating Plan (AOP). The successful candidate will contribute to the strategic goals of the department by providing insights and recommendations based on thorough data analysis.

- Work collaboratively with the Director of Underwriting to develop new strategic plans for underwriting recent business as well as for retaining existing business. Find creative solutions to help balance overall profitability with growth.
- Data Analysis and Reporting: Analyze underwriting data to identify trends, variances, and opportunities for improvement. Generate regular reports to track performance against the AOP.
- Alignment with AOP: Ensure all underwriting activities are in line with the AOP. Monitor and report to senior leadership on key performance indicators (KPIs) related to underwriting objectives.
- Process Improvement: Identify areas for process optimization within the underwriting workflow. Propose and implement solutions to enhance efficiency and effectiveness.



Develop CI plans to reduce administrative effort and track against objectives throughout the year.
- Collaboration: Work closely with other departments such as Finance, Risk Management, and Operations to ensure cohesive alignment with the AOP. Facilitate cross-functional communication and initiatives.
- Risk Assessment: Conduct thorough risk assessments and evaluations to support underwriting decisions. Provide actionable insights to mitigate potential risks.
- Documentation and Compliance: Maintain accurate documentation of underwriting processes and decisions. Ensure compliance with internal policies and regulatory requirements.
- Stakeholder Communication: Communicate findings and recommendations to senior management and key stakeholders. Prepare presentations and reports to support decision-making.
- Evaluate monthly renewals and propose ideas for large or at-risk clients.
- Special projects: look at profitability of block arrangements or other ad-hoc client requests to help support the team.
- Support GS4SB renewals – work with director and manager to develop a process for block renewals under 50 lives.
- Offer Peer review on large quotes and renewals; step in for managers if they are out on vacation to help support the team in their absence.
- Offer ongoing training and mentoring to existing employees based on analysis and concerns/issues found during peer reviews.

WHO WE'RE LOOKING FOR

- Education: Bachelor’s degree in Actuarial Science, Mathematics, Economics, or a related field. ASA or in progress towards ASA preferred.
- Experience: Minimum of 2-3 years of experience in underwriting, financial analysis, or a similar role. Experience in aligning business operations with strategic plans is highly desirable.

Skills:
- Strong analytical and problem-solving skills.
- Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau).
- Excellent communication and presentation skills.
- Ability to work collaboratively in a team environment.
- Detail-oriented with strong organizational skills.

Attributes: Self-motivated, proactive, and able to manage multiple priorities. Strong ethical standards and a commitment to integrity. If you are a driven and analytical professional looking to make a meaningful impact in the underwriting field,



we encourage you to apply for this exciting opportunity.

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process.

Please let us know of any accommodation through [email protected]. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

📌 UNDERWRITING STRATEGY & ANALYTICS SPECIALIST (Toronto)
🏢 Green Shield Canada
📍 Toronto