Step into a vital role at Versaterm as Manager of Renewals, focusing on vital contracts in public safety. Your leadership will be key in managing renewals and customer satisfaction. As a critical figure in the renewals function, you will be responsible for ensuring that contracts are renewed on schedule and supported effectively by the Renewals team.

With a robust partnership approach, you will work alongside Sales, Customer Success, and Legal to drive retention and revenue goals. A focus on metrics and performance evaluation is essential. Key Responsibilities:

- Lead the renewals lifecycle processes and strategies
- Ensure proactive initiation of renewals before expiration
- Collaborate with multi-disciplinary teams on contracts
- Regularly review and manage the renewal pipeline
- Coach and develop Renewals Specialists for success Requirements:
- Bachelor’s degree in relevant fields
- 5-8 years in renewals or customer success management
- Experience with complex contract negotiations
- Strong proficiency with Salesforce reporting tools
- Excellent communication and people management skills Contribute to public safety solutions while driving renewal success at Versaterm.

📌 Versaterm Renewals Manager Position (Vancouver)
🏢 Decisive Point
📍 Vancouver