Elevate your career as a Workday Absence Analyst at MDC in Montreal. This full-time role focuses on supporting Absence Management and Core HCM in post-production environments. As a Workday Absence Analyst, you'll engage in the troubleshooting of absence plans for the USA and Canada.

Your expertise in ServiceNow and Jira will help prioritize and manage tickets, ensuring issues are addressed effectively. This role requires robust communication skills and a calm, methodical approach to problem-solving. Key Responsibilities:

- Support existing absence plans in the USA and Canada
- Manage BAU tickets using ServiceNow and Jira
- Troubleshoot issues with a structured resolution approach
- Review system setups and absence security for audits
- Communicate effectively with stakeholders and teams

Requirements:

- Experience with Core HCM and Absence Management
- Proficient in ServiceNow and Jira ticketing systems
- Strong troubleshooting and problem-solving skills
- Good written and verbal communication skills
- Familiarity with audit-related checks

Bring your Workday expertise and troubleshooting skills to MDC in Montreal.

📌 Workday Absence Analyst in Montreal
🏢 Synechron
📍 Montreal