Join Workleap as an Account Manager focused on Mid-Market relationships and drive customer satisfaction. This contract role emphasizes account renewal and growth strategies. You will be accountable for maintaining and expanding a book of accounts while ensuring exceptional client relations. Use your skills to engage in effective commercial negotiations, and leverage AI and CRM tools for streamlined operations. Join a dedicated team passionate about delivering value. Key Responsibilities:
- Protect and amplify your account portfolio through strategic renewals
- Engage clients in pricing migration discussions
- Encourage adoption of Workleap products through effective positioning
- Monitor churn signals and execute proactive plans
- Keep an up-to-date HubSpot pipeline reflecting account status
Requirements:
- 2+ years of experience in AM or CSM with a quota
- Managed an ARR book between $1M and $5M
- Skilled in handling sensitive commercial conversations
- Robust background in maintaining CRM pipelines
- Daily use of AI tools for workflow optimization
Effectively contribute to Workleap’s growth while enhancing client success through dedicated account management.