Requisition ID:. Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Senior Manager, Operational Resilience will primarily focus on operational resilience, including governance and reporting, end to end operational process mappings, business continuity, incident management activities and Third-Party Risk Management processes and planning. They will ensure all activities follow governing regulations, internal policies, and procedures. The incumbent will be responsible for reporting and oversight for execution of the operational resilience program for Global Wealth Management (GWM), that will address the needs of the business to identify and ensure ongoing functionality of key Critical Business and Shared Services. The Senior Manager will provide governance and oversight to the operational resilience program and will develop solution roadmaps in collaboration with business and technology stakeholders. Is this role right for you? In this role you will:



Facilitate and collaborate with cross functional teams to build out and execute on the project plan and stand up the Wealth Management operational resilience program. Advise, review and design control and operational policies, procedures, and frameworks to manage risks of recent wealth management initiatives, including new products and service offerings, technology platforms, investment tools, digital offerings, and applications. Assess, report and leverage workstreams for business continuity management, disaster recovery, crisis management, change management, technology and cyber risk management, third-party risk management and data risk management. Analyze data, alerts and results of monitoring assessments and inventories to identify potential gaps, patterns, and trends. Develop and foster relationships with stakeholders/control functions and business partners for the purposes of creating an integration risk framework and enhancing business line effectiveness. Champion a customer-focused culture and leverage broader

📌 Senior Manager, Operational Resilience (Toronto)
🏢 Socket.dev
📍 Toronto