Become a key player as a Service Technician at Stanley Black & Decker in Ottawa, Ontario. This role emphasizes customer service and technical support, ensuring satisfaction with quality repairs.
As a Service Technician, you will be joining a dedicated team led by the Branch Manager. Your responsibilities will range from estimating repairs to managing service work orders, focusing on tools from renowned brands such as DEWALT and Stanley. You will engage with customers to assist with the identification of parts and provide technical guidance.
Key Responsibilities:
• Estimate and complete necessary tool repairs
• Process service work orders and customer inquiries
• Provide technical assistance for tool brands




• Manage parts ordering and inventory control
• Coordinate customer orders efficiently
Requirements:
• Experience in service environments, especially power tools
• Effective communication and sales abilities
• Solid organizational and multitasking skills
• Graduate of community college or trade school preferred
• Familiarity with Microsoft Office is an asset
Utilize your technical skills and customer service abilities to excel as a Service Technician with Stanley Black & Decker.
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📌 Service Technician in Ottawa
🏢 Stanley Black & Decker
📍 Ottawa