Improve shopping experiences at ARC'TERYX as a Digital Experience Specialist focused on Omnichannel operations. Your expertise will enhance connections between digital and physical channels for guests.
In this role, you’ll work closely with cross-functional teams to drive continuous improvements in how digital impacts in-store experiences. Your focus will be on identifying and implementing enhancements that increase store-driven digital revenue and improve service adoption. By analyzing guest journeys and operational data, you will contribute to strategic initiatives that elevate performance and customer satisfaction.
Key Responsibilities:
• Collaborate to refine digital guest interactions
• Evaluate service adoption and guest satisfaction
• Track performance of Omnichannel initiatives




• Support store openings with digital setups
• Share insights for ecommerce roadmap enhancements
Requirements:
• Background in Business, Omnichannel, or related fields
• Knowledge of digital customer journeys and retail operations
• Experience analyzing metrics to drive improvements
• Explicit communicator with cross-functional teams
• Natural curiosity for emerging technologies
Lead improvements in Omnichannel at ARC'TERYX by enhancing digital experiences and supporting meaningful customer interactions.
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📌 Digital Experience Specialist for Omnichannel Operations (North Vancouver)
🏢 arcteryx.com
📍 North Vancouver