About the roleTheApplications SpecialistIhelpsadminister, support, and improve the business applications our teams rely on every day, from POS and ticketing systems to core productivity and line-of-business apps. This is an entry-level role on the IT team for someone eager to grow:you’llwork alongside senior team members to configure applications, resolve user issues, and support integrations and rollouts. As an IT team member based at this location, the role also handles occasional Level 1 IT tasks that need to be done in person (no more than about four hours per week) andworksa hybrid schedule, with on-site attendance expected when required. Thisroleisposted in Chicago, IL,Las Vegas, NV, and Vancouver BC. Early priorities includelearningour application landscape, supporting day-to-day requests, and documenting common fixes.Compensation :80kCAD/annuallyExtended BenefitsShort Term Incentive ProgramWhat you’ll doProvide day-to-day support for business applications (POS/ticketing, productivity, and line-of-business systems) usersetup, permissions, configuration, and troubleshootingTriage andresolveapplication support tickets, escalating complex issues to senior team membersAssistwith application updates, testing, and rollouts, including validating fixes and new featuresHelpmaintainintegrationsand data flows between applications under guidanceCreate andmaintainuser guides, documentation, and knowledge base articlesSupport end-user training and onboarding for applicationsAs an IT team member on site at this location, handle Level 1 tasks that need to be done in person (hardware setup and swaps, printer and peripheral issues, hands‑on troubleshooting),



up to about 4 hours per week; remote support ishandled by the broader IT teamOther duties as assignedQualificationsStrong customer service and communication skills: patient and explicit with non-technical usersSolid troubleshooting instincts and attention to detailEager to learn and grow into a broader applications/IT roleAble to manage multiple requests and prioritize with guidanceComfortable handling occasional hands‑on Level 1 IT tasks, such as desktop, printer, and peripheral troubleshooting, with a customer service mindsetCollaborative team player within a cross-functional IT teamExperience with POS systems such as RTP, Retail Pro, andVentrataan assetEducation & ExperienceEDUCATION:Associate’s orBachelor’s degree in Information Systems, Computer Science, or a related field, or equivalent practical experienceIDEAL EXPERIENCE:You won’t need every item on this list. If you meet most of it, we encourage you to apply0–2 years in IT support, application support, or a help desk role (internships and coursework count)Exposure to supporting business applications or SaaS toolsBasic understanding of how applications, databases, and integrations fit togetherComfortable learning new systems quicklyWelcoming All ApplicantsAt Flyover, we value a strong team built on respect and professionalism. We seek individuals who bring talent, enthusiasm, and a commitment to great guest experiences. Our hiring decisions are based on skills and qualifications, as well as alignment with our mission and values.We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. To handle this job successfully, any person hired must be able to perform each task effectively. We welcome all applicants and are happy to provide accommodation on request.#J-18808-Ljbffr

📌 Application Specialist - C$75,000 A Year (Winnipeg)
🏢 Agilus
📍 Winnipeg