Step into the world of technical support as an Entry-Level Technical Support Engineer with AVEVA in Calgary, Alberta. This role offers an exciting opportunity to tackle complex application issues in a hybrid work model.

In this entry-level position, your main focus will involve triaging and resolving technical issues for various software products, including custom applications. Working closely with Support and R&D; teams, you will ensure that all technical documentation is exact and assist clients in maximizing product value. Join a company recognized for its innovative impact on sustainability and inclusion.

Key Responsibilities:



• Troubleshoot and diagnose product-related issues • Document all activities and resolutions in the case management system • Provide estimates for work effort on customer requests • Collaborate with team members for best practices • Participate in training and customer support activities

Requirements: • Customer-oriented mindset for delivering value • Strong written and verbal communication skills • Adaptability to changing work environments • Independent decision-making capabilities • Familiarity with software lifecycle and database management

Engage in a dynamic role focused on problem-solving and customer success at AVEVA. #J-18808-Ljbffr

📌 Entry-Level Technical Support Engineer (Winnipeg)
🏢 AVEVA Denmark
📍 Winnipeg