Join DMC Mining Services as an IT Helpdesk Analyst on-site in Vaughan, Ontario. This role involves hands-on support for desktop and mobile technologies in a agile mining environment.

We are looking for a skilled IT Helpdesk Analyst for a 6-month contract, with extensions possible. Your role will include setting up devices, assisting with user access, and troubleshooting a variety of IT issues. You will also support both corporate and operational IT services, contributing to the efficiency and success of our team's technology usage.

Key Responsibilities: • Assist with desktop and mobile device support • Set up PCs, printers, and mobile device configurations • Support users at multiple locations as needed • Manage ticketing through HelpDesk Plus or ServiceNow • Participate in disaster recovery testing and compliance

Requirements: • Education in Information Systems or equivalent • 3-5 years of relevant IT experience • Strong problem-solving abilities • Excellent organizational skills and documentation • Valid driver’s license for occasional site visits

Drive technology success at DMC Mining and enhance your IT career. #J-18808-Ljbffr

📌 DMC Mining IT Helpdesk Analyst Position (Winnipeg)
🏢 DMC Mining Services
📍 Winnipeg