Assistant Service Manager at Lexus Downtown (Winnipeg)

Assistant Service Manager at Lexus Downtown (Winnipeg)

10 Sep
|
Downtown AutoGroup
|
Winnipeg

10 Sep

Downtown AutoGroup

Winnipeg

Start a rewarding automotive career as an Assistant Service Manager at Lexus Downtown. This role requires outstanding customer service and a thorough understanding of automotive processes.

At Lexus Downtown, within the Downtown AutoGroup, you will guide customers throughout their service journey, ensuring each interaction fosters trust and loyalty. By proactively managing work orders and collaborating with technicians, you will enhance service efficiency and contribute to a culture of excellence in automotive service. This position offers the chance to build lasting relationships with guests through superior customer experiences.

Key Responsibilities:



• Welcome and assess customer service needs promptly • Recommend maintenance and repair services as needed • Oversee accurate creation of work orders • Coordinate communication between customers and technicians • Provide post-service reviews and follow-up

Requirements: • Minimum 2-3 years of experience as a service advisor • In-depth understanding of vehicle maintenance and repairs • Robust communication and customer engagement skills • Proven ability to identify upsell opportunities • Exceptional organizational and problem-solving abilities

Your expertise in customer relations and automotive knowledge will be pivotal at Lexus Downtown. #J-18808-Ljbffr

📌 Assistant Service Manager at Lexus Downtown (Winnipeg)
🏢 Downtown AutoGroup
📍 Winnipeg

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