Transform digital asset support at Questrade Financial Group, where innovation meets customer service excellence. Work in a hybrid mode to lead a talented team.
As a Supervisor, you'll balance technical mentoring with operational oversight to ensure your team's success in resolving complex financial queries. Your leadership will focus on nurturing talent while maintaining adherence to service performance metrics in a volatile market. Enhance team dynamics through AI integration and strategic collaboration.
Key Responsibilities: • Coordinate daily operations and team workload • Serve as key mentor for technical training • Track and report on team performance metrics • Handle escalation of critical operational issues • Update procedural documentation based on market changes
Requirements: • Minimum 2 years in a supervisory role • Degree in Finance, Business Administration or similar • In-depth knowledge of digital assets and trading • Strong leadership and emotional intelligence skills • Fluent in English and French
Use your leadership skills to drive success in digital asset management at Questrade. #J-18808-Ljbffr
📌 Digital Asset Supervisor Role at Questrade (Winnipeg)
🏢 Community Trust
📍 Winnipeg
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