Indigo is seeking a Customer Experience Leader to drive store-level programs and results. This role models high-performance service, coaches CERs, and leads omni-channel efforts to deliver an exceptional Indigo experience and strong loyalty, while maintaining store operations and safety standards.
You will coach teams, align customer-centric initiatives with promotions and events, and collaborate with leadership to meet store objectives in a fast-paced retail setting.
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📌 Store Experience Leader & Coach (Toronto)
🏢 indigobooksmusic
📍 Toronto
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