OverviewLevel Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Zynga was founded in 2007 and is headquartered in California, with teams across North America, Europe, and Asia. Zynga Analytics partners with studios to release and grow multiple games, owning the analytics stack and central tools. The Data Science and Analytics team uses our data to model and predict user behavior to personalize and improve gameplay. The Player Success Organization (PSO) works to improve player engagement and manage relationships with valued players; you would collaborate with PSO stakeholders to identify data dependencies and devise solutions via data modeling, reporting,
investigations, and proactive insights. This role involves collaborating with Game and Central Analytics as needed to ensure alignment and standardized practices.What You’ll DoWork with large amounts of data to identify opportunities to improve the player experience and present insights on VIP outreach strategies, examining campaigns, sweepstakes, outreach programs across regions, demographics, and channels.Develop transparent narratives from data using visualization tools to capture VIP engagement & health, player support, and campaign statistics.Extend support to the Player Support team to identify improvement opportunities in customer satisfaction while optimizing internal costs.Collaborate with game analysts and product managers to quantify the impact of PSO campaigns on overall game performance and improve VIP engagement through in-game and external synergy.Provide ad hoc support to
📌 Data Analyst (Toronto)
🏢 Zynga
📍 Toronto
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