Decoda Health is hiring a customer support specialist to own intake from clinics, diagnose issues by inspecting product data and settings, and provide timely, clear resolutions. You’ll contribute to documentation and product feedback, and collaborate with Onboarding and Engineering to fix root causes. The role emphasizes proactive communication, thorough follow-through, and a patient, service-first mindset in a fast-paced startup workplace.
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📌 Frontline Clinic Support Specialist — Own & Elevate Support (Winnipeg)
🏢 Decoda Health
📍 Winnipeg
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