Become a vital part of Pacific Coastal Airlines as a Customer Service Agent in Kelowna. This Permanent Part Time role will see you engaging with customers and enhancing their travel experience.
We are looking for a customer service-minded individual to efficiently handle inquiries and ensure smooth flight operations. You’ll address booking changes, manage baggage, and assist passengers with accessibility needs. Effective communication and a commitment to service excellence embody the essence of this position.
Key Responsibilities:
• Collect baggage fees and manage check-in
• Provide assistance with flight changes and cancellations
• Ensure safety during deplaning and boarding
• Promote the company’s products and services
• Assist passengers with special needs professionally
Requirements:
• Prior experience in customer service
• Solid problem-solving skills in time-sensitive situations
• Proficient in computer use for bookings
• Available for shifts on weekends and holidays
• Capable of lifting heavy baggage when needed
Showcase your dedication to customer satisfaction with Pacific Coastal Airlines.
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📌 Customer Service Agent at Pacific Coastal Airlines (Kelowna)
🏢 Canadian Inclusion
📍 Kelowna