Step into a pivotal Technical Lead role at F12, guiding a talented team in delivering exceptional IT services. Leverage your technical and leadership skills in this dynamic environment.
F12 is looking for a Technical Team Lead to enhance service delivery through mentorship and technical support. This position requires a solid background in IT infrastructure and leadership capabilities, focusing on resolving complex technical issues efficiently while maintaining service excellence. You will act as a key client contact, ensuring seamless system interactions.
Key Responsibilities: • Monitor ticket prioritization and resolution • Lead and mentor technical team members • Manage client requests and project scopes • Provide expertise in escalating technical incidents • Ensure high-quality client interactions and service delivery
Requirements: • 3 years in IT infrastructure or support roles • 1 year in a leadership or management capacity • Familiarity with cloud service management • Expertise in technical escalations and troubleshooting • Robust communication and mentoring abilities
Join F12 as a Technical Team Lead, where innovation and excellence in IT service are our cornerstones. #J-18808-Ljbffr
📌 Technical Lead Role at (Winnipeg)
🏢 F12.net
📍 Winnipeg
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