Become a key player at Pursuit as a Supervisor of Front Desk Operations. Help manage front desk activities while providing exceptional services for guests at our legendary locations.
As a Front Desk Supervisor, you will lead operations to ensure smooth and efficient processes. Your focus will be on maintaining an updated database, welcoming guests, and addressing their needs with a concierge approach. You will also address guest feedback and maintain communication with various departments to enhance service delivery.
Key Responsibilities:
• Oversee front desk operations for guest satisfaction
• Guide team training and development initiatives
• Manage guest check-ins and resolve issues effectively
• Collaborate with F&B;, Housekeeping, and Maintenance departments
• Ensure compliance with emergency procedures and safety protocols
Requirements:
• 2-5 years of relevant hotel experience
• 1 year in a supervisory role preferred
• Solid written and verbal communication skills
• Competence in hotel accounting systems
• Capacity to manage tasks independently
Join us at Pursuit to support and create memorable guest experiences in our stunning destinations.
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📌 Supervisor for Front Desk Operations (Banff)
🏢 Brewster
📍 Banff