Join the CRA as a Taxpayer Services Agent, where your communication skills will make a difference. Serve Canadians effectively while working within a agile call centre environment.The CRA is hiring Taxpayer Services Agents for temporary roles across Edmonton, AB and Surrey, BC. In this SP-04 position, you'll interact with taxpayers by phone, addressing their inquiries and providing information about tax and social programs. The ideal candidate will have a client-centric approach and the ability to work under pressure.Key Responsibilities:- Respond to taxpayer calls with accurate information- Explain tax filing processes to clients- Identify and gather necessary information on inquiries- Research answers using available resources- Input and analyze data through various computer systemsRequirements:- Completion of secondary school diploma- 12 months of client service experience required- Proficiency in computer applications for data tasks- Excellent verbal and written communication skills- Ability to work on-site full-timeLeverage your skills to support Canadians in a fulfilling role with the CRA.#J-18808-Ljbffr