Full-Time Call Centre Representative Surrey

Full-Time Call Centre Representative Surrey

10 Sep
|
Mainroad Group
|
Surrey

10 Sep

Mainroad Group

Surrey

Join AccuSource Communications LP as a Full time Call Centre Representative in Surrey, BC, specializing in customer service and data accuracy during graveyard shifts. Enjoy a comprehensive benefits package and stability with this long-term role.
This permanent position requires flexibility to work weekday and weekend graveyard shifts, ensuring coverage from 9:30 PM to 6:00 AM. To excel, you should have at least two years of customer service experience and skills in multitasking within high-pressure situations. You will be crucial in assisting the public with road inquiries and logging incidents accurately.
Key Responsibilities:
• Answer public inquiries about road/traffic conditions
• Log incidents promptly for thorough investigation




• Maintain call logs accurately and clearly
• Identify operational issues and notify road crews
Requirements:
• Minimum two years of customer service experience
• Capability to work alone with minimal supervision
• Strong verbal and written communication skills
• Knowledge of computers, Excel, and data entry
• Familiarity with social media platforms is an asset
Bring your customer service expertise and accurate data handling to support the vital role at AccuSource Communications.
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📌 Full-Time Call Centre Representative Surrey
🏢 Mainroad Group
📍 Surrey

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