Become a vital part of Park & Fifth's customer care team in Vancouver. This role focuses on delivering exceptional service and building relationships with our valued customers.

We are looking for a Customer Care Associate dedicated to enhancing customer experiences, from managing inquiries to resolving issues efficiently. This position demands organization and adaptability, allowing you to thrive both independently and with a cooperative team. You will guide less experienced team members and ensure that every customer interaction aligns with our brand values.

Key Responsibilities: • Engage with customers through email, chat,



and virtual fittings • Address escalated concerns promptly and professionally • Maintain ticket resolutions within 24-48 hours • Assist in onboarding and training new associates • Track feedback and collaborate to improve customer care

Requirements: • Excellent written and verbal communication skills • Empathetic, organized, and detail-oriented • Adaptive to changing workloads and priorities • Team-oriented with mentorship capabilities • Interest in bridal or fashion is a bonus

Elevate customer satisfaction at Park & Fifth while honing your expertise in this role. #J-18808-Ljbffr

📌 Join Park & Fifth as Customer Care (Winnipeg)
🏢 Park & Fifth
📍 Winnipeg