Join the vital operations of fire services as an Alarm Room Operator for the City of Richmond Hill. This role is essential for managing emergency communications and requires keen attention to detail. Reporting to the Communications Officer, the Alarm Room Operator handles both fire department call-taking and dispatching duties in a high-pressure setting.

Responsibilities include accurately processing calls for service, coordinating responses via CAD systems, and keeping lines of communication open with field staff. This position is pivotal for ensuring safety and efficiency during emergencies. Key Responsibilities:
Handle incoming calls for emergency and non-emergency services
Dispatch emergency personnel utilizing CAD technology




Monitor and maintain radio communications accurately
Keep detailed records of incidents and updates
Communicate critical information clearly to agencies Requirements:
Completed Grade 12 diploma or equivalent
Certification in First Aid and CPR required
Relevant experience in Emergency Dispatch necessary
Robust verbal skills under stress
Flexibility to work diverse shifts Utilize your communication expertise and calm demeanor to make a meaningful impact as Richmond Hill's Alarm Room Operator.

📌 Alarm Room Operator For Fire Services Richmond Hill
🏢 City of Richmond Hill
📍 Richmond Hill