As an Application Support Specialist , you will be responsible for providing mission-critical support for our proprietary trading applications as well as for the traders. This role performs a wide variety of technical troubleshooting and engineering work, including software deployment, software configuration, and system monitoring. You will work in a dynamic trading environment that presents new technical challenges constantly, alongside highly skilled colleagues such as Software Developers and Traders.

What is needed in this role
2 to 3 years working in an application support role
Knowledge of networking fundamentals (multicast, TCP, routing)
Basic scripting skills (Python, PowerShell, or Bash)
Experience working in Linux and/or Windows environments
Strong analytical and problem-solving skills
A client-focused, service-minded approach and a robust sense of urgency
The ability to learn quickly and a passion for new technologies
Excellent written and verbal communication skills
Ability to handle high pressure and time constraints with composure
Robust organizational skills, including the ability to effectively plan and prioritize
Availability to work multiple schedules on a rotation (nights / early mornings) is required





Bonus Points for
Previous experience in financial markets or with financial trading applications
Previous experience with configuration management tools such as Chef and Ansible
Previous experience with Docker containers
Previous experience with monitoring suites such as Splunk, Kibana, and Grafana

What you’ll be working on
Delivering flawless production support, software deployment and configuration, and proactive monitoring to anticipate and avoid issues before they occur
Providing support for proprietary trading systems deployed across a multi-platform production setting
Providing technical support during trading operations to resolve issues affecting mission-critical trading applications
Analyzing trading strategies together with the traders and research teams

What DRW Montreal has to offer you
Recognized as one of Canada’s Best Employers for the past 8 years
Committed to continuous learning & development
Industry-leading benefits package and perks
Focused on employee well-being and work-life balance
Community initiatives, volunteer program and opportunities for giving back

📌 Application Support Specialist Montreal
🏢 P2P
📍 Montreal