About the Role

We’re hiring an Account Manager to own the end-to-end client relationship with our agency.

You’ll coordinate a team of specialists, Creator Specialist, Media Buyer, Shop Specialist, without executing their work directly, keeping a close enough eye on each function to catch issues before they reach the client.

What You’ll Do
Own the client relationship from onboarding through delivery through renewal
Coordinate your pod of specialists toward one client outcome, spotting when something’s off without doing the work yourself
Coordinate your team of specialists toward one client outcome, spotting when something’s off without doing the work yourself
Run the weekly rhythm, consolidate specialist reports into one explicit client narrative every Monday
Keep clients ahead of problems instead of reacting to escalations
Hold commercial guardrails on margin, pricing, and offers (set limits, no need to build the model)




Own: client outcomes, leadership, performance narrative, strategy & briefs, creative intelligence distribution, content review, weekly reporting, and retention awareness

What We’re Looking For
Client/account management experience — ideally marketing agency or client-services background where you owned the relationship, not just supported it
Evidence of coordinating multiple workstreams or specialists toward one outcome, not solo IC work
Commercial literacy — comfortable discussing margin, KPIs, or revenue impact from your own experience
Solid written communication; proactive, not reactive

Success in This Role Looks Like

Clients are confident, onboarded quickly, and delivery runs smoothly, without escalation.

📌 Account Manager Greater Toronto Area (Canada)
🏢 Young With Solutions
📍 Canada