Job Overview

Bakery Manager oversees the bakery's daily operations, manages wholesale customers, manages staff, maintains product and service quality, and ensures an exceptional customer experience. You’ll be responsible for building and leading the team, supporting our wholesale and retail bakery operations, and driving financial performance.

This is a dynamic, full time role ideal for someone who loves both the creative and operational sides of hospitality.

Operations & Leadership
Oversee all bakery operations (retail cafes and wholesale) to ensure smooth daily service
Prepare and maintain daily production plan based on current demand
Help recruit, train, and motivate bakers and support staff
Schedule and supervise staff to maintain efficiency and excellent service
Implement opening and closing procedures, cash handling, and POS management
Work closely with the bakery and kitchen teams to coordinate inventory and menu changes

Customer Experience for Cafes
Create and maintain a welcoming, customer-focused workplace
Handle customer feedback and resolve issues professionally
Foster a culture of warmth, efficiency, and pride in quality

Financial Management
Monitor daily sales, cost of goods, and labour targets
Manage inventory, ordering,



and supplier relationships
Prepare weekly reports and collaborate with ownership on sales strategies and budgets

Compliance & Standards
Ensure food safety, cleanliness, and health regulations are always met

Qualifications
2–4 years of managing experience (a café, bakery, or restaurant)
Robust leadership and communication skills
Passion for baked goods, coffee, and hospitality
Proficient in POS systems, scheduling tools, and basic financial tracking
Food Handler certification (or willingness to obtain)
Ability to work flexible schedule, including weekends and holidays

Compensation & Benefits
Competitive salary depending on experience
Performance-based bonuses
Bread and coffee perks
Opportunities for growth as the bakery expands
Supportive and creative work culture

How to Apply Please send your resume and a brief cover letter outlining your management experience and why you’re passionate about bakeries and cafés.

Applications will be reviewed on a rolling basis until the position is filled.

Pay: $60,000.00-$70,000.00 per year

Benefits
Discounted or free food
Store discount

Work Location: In person

📌 Bakery Manager Kelowna
🏢 PH 4.1 Baking
📍 Kelowna