Take the lead as an Account Director at DEPT® focusing on operational success and client management across North America. This role combines teamwork and client engagement in a hybrid work workplace. As part of DEPT®'s Global Studios team, you will manage operational functions for embedded accounts in Toronto and beyond.

Your role will demand a proactive approach in client servicing while ensuring efficient onboarding and team integration. With your ability to foster solid client connections, you will oversee contract management and operational compliance. Key Responsibilities:
Ensure revenue protection through effective client management
Act as primary operations lead for North American accounts
Collaborate on recruitment and integration of talent




Define and implement operational processes for expansion
Identify growth opportunities within existing accounts Requirements:
Experience in a digital agency or consultancy environment
Solid resource management and SOW structuring skills
Proven ability to build client relationships and resolve issues
Highly organized with a focus on effective delivery
Thrives in fast-paced, structured settings Shape client satisfaction and operational effectiveness at DEPT® by leading from Toronto.

📌 Account Director Operations At Dept® Toronto
🏢 DEPT
📍 Toronto