Drive account success and growth with Meltwater as an Account Manager II for SaaS clients. You'll engage with customers, manage renewals, and implement strategies for long-term client satisfaction. As an Account Manager, you'll play an essential role in the ongoing growth and retention of Meltwater's valued accounts.
You'll collaborate with the Customer Success team to enhance customer experience while developing tailored account plans to recognize expansion prospects. Oversee client account renewals and growth initiatives
Create and implement effective account plans
Track customer usage for strategic planning Minimum of 4 years in account management, preferably in SaaS
Bachelor's degree or higher is preferred
Proficient in English, with communication expertise
Ability to develop strategic account management plans
Legal eligibility to work in Canada required
📌 Account Management Director Toronto
🏢 Meltwater Group
📍 Toronto
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