Company Description

Underground Gourmet is the new dine-in destination and take-away for locals of Front Street West. Created by Gourmet Cuisine, we provide innovative culinary experiences using fresh ingredients.

Gourmet Cuisine is a division of Compass Group Canada Ltd.

Job Description

Duties Include:
Ensure each guest feels valued by offering excellent customer service
Accurately process payments made with cash, credit card, and debit via a Point of Sale terminal
Assist with all service and cleaning related activities within the food service, retail, meeting and dining room areas; including quality improvement, sanitation, and all facility-related activities.
Reaching for recent challenges and asking for additional responsibility
Balancing high volume with high quality
Participating in ongoing training and development
Must have an eagerness to receive, understand, and communicate guest feedback.
Contribute to future menu offerings based on first-hand knowledge of guest preferences and feedback
Learn and understand all menu items to better assist guests and contribute to future menus using the valuable feedback received by our guests
Set-up, service, cleaning and tear down of meeting/tasting room




Gathering and assembling pre-ordered meals and assisting guests with purchasing process
Follow Quality Assurance Standards when handling food, cleaning work stations and guest areas
Perform other duties as assigned

Qualifications
Must have genuine interest in current food trends and interacting with guests
Previous hospitality and/or food service experience
A sense of urgency and robust work ethic to coordinate the cycles of service and stocking needs
The ability to stay positive and calm under pressure
A warm, compassionate, and team-focused approach
Ability to learn quickly in fast-paced, high volume environment and work independently
Must be dedicated to excellence and hospitality
Must be comfortable handling cash and credit cards and a Point of Sale system
Personable & skilled presence
Valid Food Handlers Certification
Ability to stand, reach with arms and hands, bend, stoop, kneel, and crouch
Ability to lift objects up to 40lbs when required

Additional Information
Full-time, hourly position
Typical schedule is morning and afternoons between Monday to Friday
Based on business demands, occasional shifts during the early morning, evenings, and weekends may be required

📌 Cashier And Guest Service Associate, Underground Gourmet Toronto
🏢 Gourmet Cuisine
📍 Toronto