Overview

The Bean Scene team is searching for an Assistant Manager of Operations! In this quick-paced role, you will be overseeing daily store operations, lead a motivated team, and ensure exceptional customer experiences. We’re looking for a proactive, mature, and responsible person with a passion for management and a knack for motivating others.

Candidates must have full weekday, weekend, and holiday availability. Shifts start as early as 6:30am and end as late at 5:30pm. Must be available for sick call coverage and holiday coverage.

Experience
Barista experience is a robust asset, but not required.
2+ years of experience as a supervisor or manager in a cafe, quick service restaurant, or retail is required.
Class 5 drivers license is required.

Responsibilities
Assist in managing daily store operations to ensure smooth and efficient functioning.
Lead, supervise, and motivate team members to deliver outstanding customer service.
Oversee product ordering, maintenance, staff management, and more!
Handle cash management, and minor administrative tasks accurately and efficiently
Onboarding new staff members and train them on operational standards.
Manage POS (Point of Sale) systems, cashiering activities, and customer transactions with professionalism.




Monitor inventory levels through purchasing and stock management to meet customer demands.
Train staff on sales techniques, product knowledge, and organizational procedures
Ensure compliance with company policies, health & safety standards, and store regulations
Provide coverage for the Operations Manager and Ownership during vacations.
Be available for after hours shop calls for maintenance and employee calls.

Skills
Proven experience in sales, supervising teams, and store management
Excellent communication skills paired with phone etiquette for customer interactions
Adept at training & development of staff members
Knowledge of minor administrative, and cash handling procedures
Familiarity with POS systems, merchandising tools, and marketing techniques
Exceptional organizational skills with effective time management capabilities
Leadership qualities that inspire teamwork and foster a positive work workplace
Ability to handle administrative tasks efficiently while maintaining attention to detail in math and recordkeeping

Pay: $20.00-$25.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:
Store discount

Work Location: In person

📌 Assistant Manager Kelowna (Canada)
🏢 Bean Scene Coffee Works
📍 Canada