Enthuse customers and provide best experience through best in class hardware, software and technical support services
Canada – Kitimat, BC
IT
Full time

Your skills
Familiarity with Apple products (iPhones, iPads) and Windows devices.
Hands-on experience with IT infrastructure, Windows (7, 8, 10), O365, and Microsoft Office.
Solid knowledge of LAN, remote support tools, troubleshooting, and smartcard technology.
Ability to build relationships
Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Minimum 2–3 years of relevant IT support experience (preferred 3+ years).
Excellent time management skill

Your tasks

Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.

Responsibilities:
Provide technical support onsite to our clients at their location
Diagnose, troubleshoot,



and resolve hardware and software issues for desktops, laptops, and other peripherals
Install, configure, and maintain hardware and software systems
Participate in project rollouts and deployments
Maintain accurate records of repairs, inventory, and equipment
Communicate effectively with clients, team members, and management

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your advantages
Unlimited employment contract
Onboarding program
Buddy program
International job prospects
Dental insurance
Internal career development program

📌 It Onsite Technician Kitimat
🏢 Hemmersbach
📍 Kitimat