Join our team at The Oak Hotel!
Are you a people-person who thrives in a rapid-paced, service-focused environment?
Join our welcoming team at The Oak Hotel, where every day is a chance to create memorable guest experiences. We’re looking for a friendly, reliable, and professional Front Desk Agent to be the face of our hotel. If you love hospitality and enjoy helping others, we’d love to meet you
Key Responsibilities:
Greet and check in/out guests efficiently and courteously
Answer phone calls, handle reservations, and process guest requests
Handle payments, billing, and maintain accurate guest records
Communicate with housekeeping and maintenance to ensure guest satisfaction
Resolve guest concerns with professionalism and a positive attitude
Keep the front desk area clean, organized, and presentable
What We’re Looking For:
Previous hotel or customer service experience preferred
Strong communication and problem-solving skills
Comfortable using computers and reservation systems
Professional appearance and positive attitude
Availability to work a flexible schedule, including weekends/holidays