Become a key player at Lindt Canada as a Customer Deductions Specialist. This hybrid role focuses on managing customer deductions, resolving issues, and supporting finance metrics effectively.
Reporting to the Team Lead in Sales Finance, the Deductions Specialist plays a critical role in managing customer deductions from initiation to resolution. The ideal candidate will possess strong analytical skills and a keen understanding of finance processes. This position requires collaboration with various stakeholders, including the Sales Team, to track and ensure proper coding of deductions.
Key Responsibilities:
• Coordinate end-to-end deduction processes with stakeholders • Maintain customer relationships for information gathering • Collaborate with Sales and Finance for coding accuracy • Analyze open deductions weekly and propose resolutions • Ensure compliance with relevant policies and procedures
Requirements: • Bachelor's degree preferred • 1-3 years deduction resolution experience in CPG • Solid analytical and communication skills • Proficient in Excel; experience with SAP an asset • Ability to prioritize and manage multiple tasks
Elevate your career in finance and contribute to Lindt's success in the chocolate market. #J-18808-Ljbffr