Become a Retail Operations Lead at FIKA in Brampton, ON, where operational excellence and customer service come together. Your leadership will drive store success and team performance each shift.As a Retail Experience Lead, your key duties involve opening and closing the store, supervising staff, and ensuring compliance with company standards. You'll facilitate a welcoming shopping atmosphere, assist with cash management, and provide product insights to enhance customer engagement. Mentorship and training for team members are essential parts of your role.Key Responsibilities:- Manage daily operations, including alarm systems- Welcome and assist customers to ensure satisfaction- Educate customers about products and upcoming offers- Guide staff training and uphold service standards- Address and resolve any customer inquiries promptlyRequirements:- 2 years of retail experience necessary- High school diploma or GED required- Clear criminal background check needed- Provincial Cannabis Certification required- Strong communication and conflict resolution skillsShape the future of retail with FIKA, delivering exceptional service and promoting a cooperative environment.#J-18808-Ljbffr

📌 Lead Retail Operations At Petsmart (Winnipeg)
🏢 FIKA
📍 Winnipeg