A multi-award-winning lifestyle family business with 20 stores across the South East, specialising in beautiful, inspiring gifts, cards and books for friends, family and your home.

We are looking for an outstanding Store Manager to join the BTL family at our store in GODALMING. You will need to have a real passion for our beautiful products and a natural warmth that will engage your team.

About You The most key aspect of this job is to have the ability to confidently create and lead a happy, engaged and motivated team

As a Store Manager, you will preferably have at least two years of store management experience, an excellent work ethic and a positive attitude, creating a welcoming workplace for our customers and ensuring the smooth running of your store.

Responsibilities
Ensure our outstanding Customer Service Standards are maintained
Take responsibility for reaching set financial targets and KPI’s without pressure selling
Adhere to and follow our policies and procedures
Ensure all rotas and administrative tasks are completed in a timely manner
Maintain excellent product presentation and knowledge in line with our company standards




Follow good housekeeping principles by ensuring the store and staff areas are clean and tidy at all times
Attend and participate in all management training sessions
Maintain Health & Safety checks and compliance
Follow all security measures as a keyholder

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​Always leading by example and with kindness

Rewards and Advantages
Market-competitive salary from £30k+ depending on experience
Every other weekend off
BUPA cover (after successful completion of 6 month probation period)
Extra paid day off if birthday falls on a working day
30% staff discount
30 days annual leave (increasing by a day for each year of service, up to 35 days

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Hours of Employment (subject to change from time to time)

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Being a manager, extra hours over and above your regular hours of employment will be required to support the business at times.

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Please note that no holidays are permitted in November and December as this is our peak trading period. Maximum of 1 week's holiday permitted in September

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📌 Store Manager Godalming Surrey
🏢 Between the Lines
📍 Surrey