Join Long View as a Client Success Manager and lead teams in Calgary to optimize client experiences and drive business success. Focus on delivering top-notch service through strong leadership.
As a Client Success Manager at Long View, you will oversee a portfolio of clients, ensuring excellence in service delivery and fostering strategic relationships. Your leadership will create an environment where employees flourish, directly impacting client success and operational performance.
Key Responsibilities:
• Build and lead high-performing teams through effective coaching
• Oversee client service delivery, ensuring SLAs are met
• Develop solid relationships with clients, becoming a trusted advisor
• Manage the financial aspects of client portfolios
• Drive improvements in service and operational performance
Requirements:
• 10+ years in a client-facing IT environment
• 5+ years of leadership experience in service management
• Extensive experience within ITIL frameworks
• Proven track record of customer success management
• Excellent communication and organizational skills
Lead teams and foster client success at Long View in Calgary!
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📌 Long View Client Success Manager Role (Calgary)
🏢 Long View Systems
📍 Calgary