Join Scotiabank as a Customer Care Advisor in Ottawa, balancing your office and work from home for ultimate flexibility. Drive customer satisfaction through first-class service. The Scotiabank Customer Contact Centre seeks a proactive advisor who is passionate about service excellence. In this role, you will assist customers with banking inquiries, providing detailed support and guidance. This position combines a commitment to customer service with prospects for professional development in an award-winning culture. Key Responsibilities:
Engage with customers via inbound phone calls
Identify specific banking needs and offer tailored advice
Assist clients by solving complaints and navigation issues
Use diverse resources to enhance customer support
Multitask proficiently across several internal platforms Requirements:
Robust passion for customer service
High school diploma or equivalent required
Experience managing multiple inquiries effectively
Natural ability to connect with customers by phone
A self-motivated approach to service improvement Contribute to Scotiabank's legacy by enhancing customer experiences in a supportive, inclusive team. #J-18808-Ljbffr

📌 Ottawa Customer Care Advisor Position
🏢 Scotiabank
📍 Ottawa