About the Opportunity

On behalf of our client, a well-established and respected construction equipment dealership operating in Atlantic Canada, we are seeking a Service Coordinator to join their team in Fredericton, New Brunswick.

This is an excellent opportunity for an organized, customer-focused qualified who thrives in a fast-paced service environment. The Service Coordinator plays a key role in supporting the service department by coordinating work orders, communicating with customers and technicians, and helping ensure the efficient flow of service operations.

Key Responsibilities
Coordinate and schedule service work for technicians and shop operations
Open, manage, and close work orders accurately and efficiently
Communicate with customers regarding service timelines, updates, and status of repairs
Support the Service Manager with daily administrative and operational tasks
Coordinate parts availability and collaborate closely with the parts department
Maintain accurate service records, documentation, and invoicing information




Assist in prioritizing urgent repairs and managing workflow in a busy environment
Ensure a high level of customer service and professionalism at all times
Follow company safety procedures and operational standards

Qualifications
Previous experience in a service coordination, dispatch, administrative, or customer service role preferred
Experience within construction equipment, heavy equipment, trucking, automotive, agriculture, or related industries would be considered a strong asset
Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Ability to work effectively in a rapid-paced team setting
Proficiency with computer systems and service management software
Detail-oriented with robust problem-solving skills

What’s Offered
Competitive compensation package
Comprehensive benefits program
Reliable, long-term opportunity with a reputable organization
Supportive team environment
Opportunity to work within a growing and essential industry

📌 Service Coordinator Fredericton
🏢 Next Level Group
📍 Fredericton