Triwill Group is seeking a Trainer and Quality Assurance Specialist based in Canada. The role blends employee development, coaching, and quality assurance within a customer support workplace to maintain high service standards across channels.
You will help current hires build confidence while supporting experienced agents through coaching, refresher training, and targeted development, driving calibration and continuous improvement initiatives across the team.
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📌 Trainer & Qa Specialist — Customer Support Excellence Manitoba
🏢 Triwill Group
📍 Manitoba
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