Customer-Focused Service Manager Role (Sault Ste. Marie)

Customer-Focused Service Manager Role (Sault Ste. Marie)

10 Sep
|
Employment Solutions - Sault College
|
Sault Ste. Marie

10 Sep

Employment Solutions - Sault College

Sault Ste. Marie

Join Service Rentals & Sales in Sault Ste. Marie as a Service Manager, where you will lead operations and enhance customer satisfaction. Utilize your expertise in parts knowledge and strong leadership to inspire your team.
In this full-time position, the Service Manager will direct daily service department activities, focusing on efficient workflow and operational excellence. Your responsibilities will include staff supervision, customer service enhancement, and maintaining vital service records. The role requires a hands-on approach to leadership and the capability to make informed decisions in a busy work workplace.
Key Responsibilities:
• Supervise and coordinate the service department's daily operations
• Train and support team members through coaching
• Schedule tasks to ensure timely job completion




• Monitor productivity and service quality consistently
• Maintain customer service excellence by addressing concerns
Requirements:
• Strong parts knowledge essential for this role
• 3-5 years supervisory or service management experience preferred
• Excellent leadership and communication skills
• Proficient in service management software
• Strong organizational and time-management abilities
Help shape a high-functioning service department by bringing your leadership skills and parts expertise to Service Rentals & Sales.
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📌 Customer-Focused Service Manager Role (Sault Ste. Marie)
🏢 Employment Solutions - Sault College
📍 Sault Ste. Marie

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