Join WorkSafeBC as a Customer Service Agent, focusing on delivering high-quality support. This role, based in Richmond, provides an opportunity to assist employers with their insurance account inquiries.
Serving in the Assessments department for 18 months, you'll address incoming inquiries about coverage and registration while contributing to the betterment of B.C.'s workers' compensation system. Your strong analytical and communication skills will facilitate efficient interactions with clients and ensure accurate account management.
Key Responsibilities:
• Manage phone inquiries about financial transactions and online services
• Collect and record required financial information
• Respond to recent employer requests for assistance




• Update contact details for employer accounts accordingly
• Exhibit expected organizational behaviors while working
Requirements:
• Ability to handle customer inquiries effectively
• Excellent typing and grammatical skills
• Proficient in data entry and accuracy
• Ability to prioritize tasks amid interruptions
• Hold legal work eligibility and agree to criminal record check
Utilize your skills to positively impact employer relationships in the thriving WorkSafeBC community.
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📌 Customer Service Agent at WorkSafeBC (Richmond)
🏢 WorkSafeBC
📍 Richmond