RQ09900 - Int. Business Analyst

ONSITE - 222 Jarvis Street
From October 20, 2025, the candidate is required to work onsite 4 days a week and 1 day from home
From January 5, 2026, the candidate is required to work onsite 5 days a week fully

7 month contract

2 Openings - 2 Submissions

Government Services Integration Cluster - Ministry of Public and Business Service Delivery and Procurement

Roles and Responsibilities for this position include but not limited to:

Operations Audit Lead:
Maintain SUS platform user lifecycle management processes
Periodic platform user audit
Client follow-up and remediation

Platform Log and Audit Lead:
Product management of SUS Audit and common Logging components
Specification documentation upkeep (requirements and system capabilities for platform and applications)
User guide and training material upkeep.
Recent requirements management (definition, implementation scheduling etc.)
Implementation validation and sign-off
Periodic review of platform audit data and reports to identify abnormal usage patterns and initiate corrective action
Onboarding and project support for application audit
High level effort and resource assessment

Performance and Security Analyst:




Generate monthly reports on platform performance
Monitor vulnerability reports and track security patching
Service Management statistics (Incidents, Service Requests, Change Requests, Outage, SLA etc.)
Transaction volume statistics (Gateway transactions, DB transactions, API transactions etc.)
Audit status and issues

Service Inventory Manager:
Manage SUS Service Description documentation
Manage SUS components CI inventory (liaison to CMDB team)

Must Have:
7+ years of experience as a Business Analyst.
Demonstrated experience with setting up workshops with the business users.
Demonstrate robust communication, facilitation, negotiation, consensus building and problem-solving skills
Demonstrated experience with planning and implementation of releases.

Ideal candidate should have the following experience:

o Experience with Cloud Services Kubernetes (OpenShift) & MS Azure o Experience with reporting tools and concepts o Demonstrate solid communication and problem-solving skills o Demonstrate initiative and responsiveness o Experience with CMDB concepts and methodologies o Experience with Remedy and/or eSMT

📌 Toronto
🏢 Source Code
📍 Toronto