Ingram Micro Canada is seeking a Manager, Business Platform Operations to lead the global Zendesk strategy and platform operations. You will partner with leaders to optimize processes, drive automation, governance, and continuous improvement while expanding AI-enabled capabilities across regions and business units.
You will manage a globally distributed team, establish KPIs, and ensure platform stability, security, and scalable adoption.
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📌 Global Zendesk Platform Lead: Ai, Automation & Growth Toronto
🏢 Ingram Micro
📍 Toronto
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