Lead operational excellence across multiple sites as the Senior Operations Manager. Emphasizing customer experience and profitability, this role demands strategic oversight and effective team management.
As a pivotal member reporting to the COO, you will drive performance across various locations by providing leadership to site Operation Managers. This position requires a focus on operational strategy, performance metrics, and compliance, all while fostering a culture of accountability and collaboration among teams.
Key Responsibilities:
• Serve as liaison between operations and executive leadership • Provide direction and coaching to site Operation Managers • Develop strategies for efficiency and revenue growth • Monitor metrics like attendance and customer satisfaction • Ensure compliance with regulatory and operational standards
Requirements: • Minimum 5 years in management or higher • Solid leadership and analytical capabilities • Proven success in operational excellence and profitability • Experience with workforce optimization and scheduling • Ability to collaborate effectively across departments
Drive operational success and elevate customer experiences through impactful leadership in this Senior Operations Manager role. #J-18808-Ljbffr